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We would love to hear from you! If you have any questions, feedback, or inquiries, please don’t hesitate to reach out. You can contact us via email at sales@sunriseperutrek.com or call us at (+51) 984 734 633. Alternatively, feel free to fill out the contact form, and we will get back to you as soon as possible. Thank you for connecting with us!
Of. Address: Av. El Sol Nr. 948 C.C. Cusco Sol Plaza first Floor – Cusco-Peru / Office Nr. 118 Phone: +51-984734633 Emergency: +51-984734633Other options to contact us:
The main square of Cusco City at 3,400masl, with the cathedral on the right and “The company of Jesus” on the left
Travel insurance is a crucial consideration for any traveler venturing to Peru. Being a developing country, Peru presents a unique set of challenges and uncertainties that can lead to unexpected inconveniences. Comprehensive travel insurance can mitigate such risks, offering coverage for a range of potential issues, such as theft, loss, accidents, illness, and even trip cancellations or delays. A well-chosen policy can ensure that your experience remains magical and worry-free, regardless of any unforeseen circumstances that might arise. Even though most journeys in Peru are typically hassle-free, it is always advisable to be prepared. After all, when it comes to travel, it is better to be safe than sorry.
Travel insurance not only provides financial protection, but it also offers peace of mind while traveling. In Peru, where the terrain can be rugged and unpredictable, having travel insurance can provide a valuable safety net in case of emergencies. With comprehensive coverage, travelers can enjoy their trip without worrying about unexpected medical expenses or lost belongings.
Moreover, travel insurance can also be tailored to individual needs. For those planning to engage in adventure activities like trekking, hiking or even bungee jumping in Peru, specialized adventure sports coverage can be added to their insurance policy. This ensures that travelers are covered for any potential injuries or accidents while participating in these high-risk activities.
Non-Refundable, Non-Transferable Deposit:
At “SUNRISE PERU TREK Travel & Tours,” we want to ensure that your trek or tour is secured and reserved exclusively for you. To do so, we kindly request a deposit ranging from US$50 to US$400 per person. For your convenience, we accept PayPal as a payment method, although please note that a 7% PayPal Business Fee will be applied and covered by the traveler. It’s important to keep in mind that all deposits made are non-refundable and non-transferable. Should you need to cancel your trip, our cancellation policy includes a cancellation fee. Furthermore, it’s crucial to understand that deposits are not transferable to another individual’s trek.
Final Payment Terms:
To ensure a smooth and hassle-free experience, please note that the remaining balance for your tour must be settled in person at our office in Cusco at least 2 days before your start date. Alternatively, you have the option to pay in advance through PayPal, with a 7% merchant fee borne by the traveler. Please be aware that we accept both U.S. dollars and Peruvian currency of any denomination at our office. However, we kindly request that you provide untorn bills. If you are unable to arrive in Cusco 2 days prior to your tour commencement, please make arrangements with the “Sunrise Peru Trek” team to settle your payment before your arrival.
Cancellation Policy for Treks and Tours:
To cancel your reservation, please send a written notification to reservas@sunriseperutrek.com. Please take note of the following payment requirements based on the time of cancellation:
- Cancellation made eight weeks or more before departure: Cancellation fees will be equal to the amount of your deposit.
- Cancellation made between eight and four weeks before departure: 60% of the total tour price will be due.
- Cancellation made between four weeks and five days before departure: 80% of the total tour price will be due.
- Cancellation made between five days and 36 hours before departure: 90% of the total tour price will be due.
- Cancellation made within 36 hours or less before departure: 100% of the total tour price will be due.
We enforce these fees to cover the significant expenses that “Sunrise Peru Trek” incurs in preparing for these tours. Please note that there are no exceptions to this policy. If needed, we can provide you with a letter to assist with any insurance claims for cost recovery.
It’s essential to note that Inca Trail permits are strictly non-refundable and non-transferable. Once issued, these permits are made specific to the trekker’s name and associated passport number; they can’t be transferred or used by anyone else under any circumstances. This non-refundable and non-transferable policy is strictly enforced, thereby requiring all trekkers to be fully committed to their journey before obtaining the permit.
- November through February: Rainy Season.
- March through October: Dry Season.
- May through September: High Season for tourist.
- January: Permits for the next years Inca Trail released.
- February: Inca Trail closed for Maintenance.
- June 21st: Winter Solstice/Inti Raymi (Biggest Festival in Cusco).
